Order Processing & Shipping

What is the minimum order?
Is your website secure?
How can I place my order securely?
Is my information shared or sold?
Why didn't I receive a confirmation e-mail or response to my order?
How long will it take to receive my order?
How much is shipping and handling? (RETAIL CUSTOMERS ONLY)
Are there extra charges for expedited shipping service?
Do you ship Internationally?

Order Processing & Shipping

What is the minimum order?
There is no minimum order for retail customers ordering through the website. The terms for business customers will be negotiated at the time of purchase. Commercial delivery is free with the purchase of $250.00 or more and is only provided in Los Angeles, CA and Orange County, CA areas, any orders below the minimum dollar amount of $250.00 will be charged a delivery fee of $10.00 in the Los Angeles area and $5.00 in the Orange County area. (Southern California Deliveries ONLY.)

Is your website secure?
Yes, all transactions are encrypted using GeoTrust SSL and securely processed through Authorize.net.

How can I place my order securely?
All orders are secured through our website and the shopping cart, they are then processed through Authorize.net
We can also take orders over the phone at: (714) 543-5533.

Is my information shared or sold?
No, La Perla spice Co. does not share or sell any of your personal information to anyone, for any reason. Your information is only used for order processing and to keep you updated on our products and business.

Why didn't I receive a confirmation e-mail or response to my order?
Often people forget to provide their correct e-mail address, so we recommend that you take your time when filling out your order and review/confirm that your e-mail is correct. If for some reason you have any problems, than e-mail us at: orders@delmayab.com or call us at: La Perla Spice Co. 714-543-5533.

How long will it take to receive my order?
All orders are shipped either US mail or UPS and will take approximately 5-14 days to receive depending on the preferred shipping method you select at checkout.

How much is shipping and handling? (RETAIL CUSTOMERS ONLY)
Shipping rates vary from California to your location and will be automatically added to your order depending on the dollar amount of your purchase.
PLEASE NOTE: Standard UPS Rates apply for all Commercial accounts.

Are there extra charges for expedited shipping service?
Yes, all purchases are normally shipped standard ground service, but you may select a higher priority shipping method at checkout to receive your order more promptly. All options will display for your selection at checkout and any additional fees will be reflected on those shipping options..

Do you ship Internationally?
Yes we ship internationally including Canada and the UK and your shipping charges will be reflected at checkout. Please note all orders are processed using US dollars.